Our commitment

Accessibility Statement

General

Access to any company’s website can be challenging for people with certain disabilities. A person’s disability is often unique. What may work well for one person may cause difficulties for another. Soup Shop has made efforts to accommodate as many customers and potential customers as is reasonable given our size, resources, knowledge, and understanding of our customers’ needs. We have also engaged professionals to assist and advise us in these matters.

Accessibility on This Website

Our website provides several methods, features, and policies that can help with access to our website and to products or services provided or referred to on our website or by our business.

There are also various accessibility aids available from third parties and provided by most browsers. If you are having difficulty accessing our website even after using any access features within this website or any third-party or browser features, we invite you to contact us for further assistance. Our contact information is set forth below.

Some Specific Accessibility Features Within This Website

A skip link, descriptive headings, and page landmarks to help visitors move through content.
Keyboard-operable navigation, visible focus indicators, and support for reduced-motion preferences.
Resizable text, responsive page layouts, and text alternatives for meaningful images.
Persistent form labels, instructions, and accessible status and error messages.
Location information presented as text with telephone and directions links, without requiring an embedded map.

Disclaimer

We anticipate that, from time to time and within our resources, we will make modifications to parts of our website and possibly to the accessibility of our website. Reasonable efforts toward improving seamless, accessible, and unhindered use of websites by customers and potential customers are a worthwhile goal. Moving closer to this goal will often depend on our knowledge of particular difficulties people using the website might encounter, available resources, and improvements in technology.

Despite the efforts we may have made regarding accessibility, consistent with normal business practices for a company of our size and resources, some content, features, processes, or policies may be improved. We welcome your suggestions.

Third-Party Applications

Our website may use third-party add-ons or plug-ins for certain functions, such as directions services or social-media features. These may not work, or may not work the same, for every user or every type of disability. We do not control the structure of these third-party features and may be unable to modify them to accommodate every user. We are not responsible for elements that we do not control.

Our website may link to third-party webstores, ordering platforms, or retailers that sell our goods or products online. We do not control the structure of these websites, are unable to modify them, and are not responsible for the accessibility of third-party websites that we do not control.

Video

This website does not currently include embedded videos. If video elements are added, each video with spoken content will include closed captions or a nearby text equivalent. A video without spoken content will be identified as having no spoken content.

We Are Here for You

If you are experiencing difficulties with any content on our website because of a disability, or if you require assistance with any part of our site because of your particular disability, please contact us and let us know. We will be happy to assist.

The following telephone number may be used if you require assistance with any part of our site because of your disability or because you are having difficulty accessing or navigating any part of our website. This is also the store’s main telephone number and may be used for sales, service, and product information. Other pages or links within our website may contain other telephone numbers for specific locations or other aspects of our business.

You can also send an email explaining, in as much detail as you choose, what type of difficulty you had, may have had, or believe others may have.

Telephone: (714) 603-7802 Available 11:00 a.m.–1:30 a.m. daily.
Email: hello@eatsoupshop.com

In contacting us by telephone or email, your privacy will be protected. You will not be required to provide personal information, including but not limited to:

Your name, home address, or telephone number.
The specific type of disability you may have.
Information about goods, products, or services in which you might be interested.
Your email address, unless it is included in an email you send to us or our representatives.

Third-Party Accessibility Information

This website may or may not link to third-party websites. Some third-party websites, whether or not they are linked to or related to this website, may have their own accessibility features. Links to descriptions of accessibility information provided by some third parties are listed below for your convenience. Soup Shop has not reviewed or tested every statement or feature described by these organizations and does not render an opinion on the accuracy of their statements.

Browser, product, and social-media accessibility resources

These references are provided for convenience. Soup Shop has not reviewed or tested all of them. By including these references, Soup Shop is not rendering an opinion on any statement made by these third parties or contained within these links.

Third-party screen-reader resources

Statement last reviewed: September 5, 2026